I applied online. The process took 3 days. I interviewed at PetSmart (Vancouver, BC) in Aug 2012
Interview
Fairly standard interview. A lot of questions like - tell me about a time you dealt with a difficult customer. What would you do in this situation... This was a new store that was opening so interviews were held in a hotel, with 2 store managers and district manager. Very at ease and comfortable.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
Sucks big time. People suck. Hours suck. Customers suck. Employees suck. Typical protocols are horrendous and you are expected to do way to much for a little sage. Ten out of ten do not recommend.
I applied online. The process took 2 months. I interviewed at PetSmart in Nov 2015
Interview
Very informal, and very candid. Total interview time was 4 hours. For management, you have to be interviewed by two separate store leads. They work with you to ensure you are a good fit.
Interview questions [1]
Question 1
Tell me about yourself. Where do you see yourself in 5 years? Where do you see petsmart in this? Tell us about a time when you had to turn a bad situation to a good one. Tell us about a time when you had to be corrected, and what happened when you were.
The process took 5 days. I interviewed at PetSmart
Interview
it was a internal promotion so they were asking what i thought the division of responsibilities were and what i am comfortable with doing and what i thought my strengths and opportunities were.