Customer Service Associate applicants have rated the interview process at Petco with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Petco overall takes an average of 15 days.
Common stages of the interview process at Petco as a Customer Service Associate according to 5 Glassdoor interviews include:
One on one interview: 25%
Background check: 19%
Group panel interview: 13%
Drug test: 13%
Phone interview: 6%
IQ intelligence test: 6%
Skills test: 6%
Presentation: 6%
Personality test: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Petco (Salem, OR) in Oct 2015
Interview
Was different, I had a group interview due to it being holiday time and the number of applicants. I was interviewed by the Store and assistant store managers who took turns asking questions to each of us. My interview was not the norm, usually it is a one person interview
Interview questions [1]
Question 1
What animals I had, why I wanted to work for petco, why I left my last job, what I would do if I caught another employee doing something wrong etc
Easy interview process. Be sure to talk about previous experience that may relate to the position. Being friendly and well spoken is key - you’ll be using these skills when talking to customers.
I applied online. The process took 3 days. I interviewed at Petco
Interview
I applied online. I received a phone call from the store manager about scheduling an interview. As I was driving by the store at that moment, I turned into the parking lot and walked in for my 1-1 interview. A few days later I received another call from the store manager to offer me the position.