Customer Service Advisor applicants have rated the interview process at Petco with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Petco overall takes an average of 15 days.
Common stages of the interview process at Petco as a Customer Service Advisor according to 3 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 17%
IQ intelligence test: 17%
Drug test: 17%
Presentation: 17%
Personality test: 17%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 day. I interviewed at Petco (San Diego, CA)
Interview
I am a neighborhood shopper and a manager told me how they had lost a few employees, because of school. The hiring manager invited me in for an interview and hired me on the spot, because of my retail experience. My hiring manager is no longer there. Be aware that Petco now has a group interview process.
I applied online. I interviewed at Petco (Farmington, CT) in Oct 2013
Interview
Applied online, made a follow up call a week later and scheduled an in-person interview. Went to the training area where I was asked about my prior customer service experience , experience with animals etc.
Interview questions [1]
Question 1
If you saw a fellow coworker mishandle or mistreat one of our small animals, would you confront the situation? If so, how?
All applications are hzndled online over the course ofbout 90 days, allowing you to reapply after each period. Interview process isnt anything special for a retail job. Having previous animal experience will make a ig diffeence.
Interview questions [1]
Question 1
As stated, its a pretty typical retail job interview.