Guest Service Representative applicants have rated the interview process at Petco with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Representative roles take an average of 30 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Petco overall takes an average of 15 days.
Common stages of the interview process at Petco as a Guest Service Representative according to 5 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 18%
Other: 18%
Drug test: 9%
Personality test: 9%
Presentation: 9%
Group panel interview: 9%
IQ intelligence test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Petco (Vernal, UT) in May 2017
Interview
You get 4-5 interviews on the phone and then it’s a group interview with you and other canidates so three to four other people. And then you have to wait more days then more phone interviews and if you get hired you have to start the on boarding process
I applied online. The process took 2 weeks. I interviewed at Petco in Feb 2022
Interview
First a screening phone call interview. They also email you to set up a good appointment time for you to speak to them. After that they forwarded my resume to the location I applied.
Then I did an in person interview.
Interview questions [1]
Question 1
Why did you leave your previous job?
Give an example of a how you resolved a conflict at work.
Just be confident and express much interest. They will only assess you on your ability to work as a team, be able to work with customers, and are willing to learn new things.
Interview questions [2]
Question 1
Experience, animal care, scenario problem solving.
I applied online. The process took 6 weeks. I interviewed at Petco (Humble, TX) in Jan 2018
Interview
Applied on site, never got a call back or email replying to my application. Was told that I would get an answer in a few days following submitted resume. Wasn’t told anything.