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      Technical Support Engineer Interview

      May 13, 2025
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Phenom (San Francisco, CA)

      Interview

      The interview process was pretty straightforward overall. The only negative thing I'd have to say was the last interviewer (which was the technical interviewer) got very fixated on specific things I mentioned which seemed odd. I think perhaps it was a language barrier thing on their end. They also were asking very peculiar and random technical questions that had no relevance to the position which I also found strange. The overall interview process itself isn't particularly difficult but I definitely think they need to polish up the technical part of the interview process to make it more standardized. Either that or perhaps use someone else to do the technical part of the interview process because it felt like they were throwing things at the wall to see what stuck without any real reason or thought behind their questions. They were not a good interviewer in my opinion.

      Interview questions [1]

      Question 1

      1. In what instance should an SLA be stopped and why? 2. What is the TTL on an OAuth API token? 3. What are some of the methods for authentication with APIs? 4. What is the port used for SMTP?
      Answer question

      Other Technical Support Engineer Interview Reviews for Phenom

      Technical Support Engineer Interview

      Aug 17, 2023
      Anonymous employee
      Hyderābād
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Phenom (Hyderābād) in May 2023

      Interview

      Five Rounds including Video assessment of 5 Questions. Interview with Director, Senior Manager, Lead, Cross functional team. Technical questions, scenario-based questions, how to pull in different teams to resolve issues,

      Interview questions [1]

      Question 1

      How do you find the motivation to do your job every day?
      Answer question

      Phenom interviews FAQs

      • Common stages of the interview process at Phenom as a Technical Support Engineer according to 1 Glassdoor interviews include:

        Skills test:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Product Development Engineer(103) ;
        2. PDE -1(68) ;
        3. Software Engineer(66) ;
        4. PDE II(26) ;
        5. Product Manager(23) ;
        6. Sales Development Representative (SDR)(23) ;
        7. Devops Engineer(17) ;
        8. Product Development Engineer I(14) ;
        9. Product Development Engineer II(13) ;
        10. Technical Support Engineer(13) ;
        11. Customer Success Manager(12) ;
        12. Machine Learning Engineer(12) ;
        13. Product Analyst(12) ;
        14. Product Data Analyst(12) ;
        15. Sales(12) .


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