Guest and Member Services Representative applicants have rated the interview process at Phoenix Zoo with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Phoenix Zoo as a Guest and Member Services Representative according to 1 Glassdoor interviews include:
Drug test: 100%
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For the seasonal position the interview was done in a group setting. They focused on roleplay, seeking people's views points and problem solving skills. They did this in 2 smaller groups so it wasn't you one on one with the interviewers until the one on one at the end.
Interview questions [1]
Question 1
Given this scenario what would you say to the guest: