It was a group interview, only 3 people showed up including myself and I was the only immigrant in the room. It took around 30 min. I have vast experience in the airline industry as customer service agent and I was very confident, I answered the questions properly and in a professional way. I was disqualified for no apparent reason. I wrote an email back to the interviewer asking for a feedback, never got an answer.

Sat with a supervisor, took a drug test at one point, had training in Charlotte, NC for a week to pass training tests. It was an easy interview, however, they lied to me saying I was going to be a ticket agent and then I ended up being stuck in the cargo loading bags. They said everyone had to start loading luggage and work their way up once I was hired.

The interview was a little more informal than I had expected, but it was great. I was made to feel very comfortable during the Process and the questions were pretty general.