I applied online. The process took 2 weeks. I interviewed at Piedmont Airlines (Knoxville, TN) in Jul 2015
Interview
Simple and easy questions to answer. They ask about previous experience and makes sure you're a people person that can work under high pressure. They may ask if you know anyone who works for the airlines. Or if you have any other airline experience
I applied in-person. The process took 2 days. I interviewed at Piedmont Airlines (Raleigh, NC) in Nov 2022
Interview
A few easy question about your self Watch a short video about the airline Dealing with customers Using ramp. Working in cold weather Handling baggages A test with a little math n questions from the video
Interview questions [1]
Question 1
Qualities about yourself Name time you were frustrated at work n how did deal with uou
I applied online. I interviewed at Piedmont Airlines
Interview
Videocall , easy question about yourself
Then assessment was yes or no answers
Phone interview , it will take like an hour to finish. All the process takes up to 2 weeks
I applied on line for my local airport. The airport manager and administrative assistant invited me to a virtual Q&A. The next day I interviewed for maybe 5-10 minutes and was hired on the spot.
Customer Service Representative applicants have rated the interview process at Piedmont Airlines with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Piedmont Airlines overall takes an average of 20 days.
Common stages of the interview process at Piedmont Airlines as a Customer Service Representative according to 6 Glassdoor interviews include:
Drug test: 31%
One on one interview: 23%
Skills test: 23%
Background check: 8%
Personality test: 8%
Presentation: 8%
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