I applied online. I interviewed at Pilot Flying J (Knoxville, TN) in Feb 2019
Interview
The hardest part was actually trying to get back in touch with the recruiter. Basic job interview process. Managers were very friendly and easy to talk to. Things moved vastly after initial contact with recruiter.
I applied through an employee referral. The process took 3 weeks. I interviewed at Pilot Flying J (Knoxville, TN) in Feb 2022
Interview
Neutral, standard interview process with 3 rounds. I wish they can do more professional in the phone screen interview because it makes me feel like they are in a rush for hiring.
Customer Service Representative applicants have rated the interview process at Pilot Flying J with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Pilot Flying J overall takes an average of 16 days.
Common stages of the interview process at Pilot Flying J as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 33%
Phone interview: 33%
Personality test: 17%
One on one interview: 17%
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