I applied online. I interviewed at Pilot Flying J (Saint Louis, MO) in Jul 2021
Interview
Smooth and behavioral based 2 interview process. Once with the GM and 2nd with a district manager . The first interview was very behavioral based and also got a tour and description of the job. My second interview was with the region where we further discussed the role and expectations.
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult situation
Guest Service Manager applicants have rated the interview process at Pilot Flying J with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Manager roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Pilot Flying J overall takes an average of 16 days.
Common stages of the interview process at Pilot Flying J as a Guest Service Manager according to 2 Glassdoor interviews include:
Drug test: 20%
IQ intelligence test: 20%
One on one interview: 20%
Presentation: 10%
Background check: 10%
Personality test: 10%
Skills test: 10%
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