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      Pipedrive

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      Customer Success Manager Interview

      Apr 22, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Pipedrive in Jul 2020

      Interview

      I applied online and they sent me an email a few weeks later inviting me to the first interview. I was very well-treated even if questions were a little bit difficult (or maybe I was just so nervous). After that, I had to solve a task. The third and funniest interview was with people working on the team. They wanted to know me better and see if I fit within the company culture. The last interview happened with the head of the department. He was really nice to me and easygoing. The interviews were not difficult, but the long process made it hard for me.

      Interview questions [1]

      Question 1

      - Tell us a difficult situation with a client in the past. - If I give you a portfolio of customers and I don't give you any guidelines to work on it, what would you do with it?
      Answer question
      avatar
      Pipedrive response
      4y
      Thank you so much for your review! We are delighted to hear that you had a positive experience. Your feedback is extremely valuable to us, and we will be sure to share your comments with our team. Thanks again for taking you time to leave a review! Sincerely, Pipedrive Team

      Other Customer Success Manager Interview Reviews for Pipedrive

      Customer Success Manager Interview

      Jan 18, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Pipedrive

      Interview

      In detail, this process took some time. They were thorough and got to meet a few people across the business. Overall happy with the interviews, the stages can vary but it was fine

      Interview questions [1]

      Question 1

      Past experience, current examples of work, ideas to bring to the role
      Answer question
      1
      avatar
      Pipedrive response
      4y
      Thank you so much for your review! We are delighted to hear that you had a positive experience. Your feedback is extremely valuable to us, and we will be sure to share your comments with our team. Thanks again for taking you time to leave a review! Sincerely, Pipedrive Team

      Customer Success Manager Interview

      Mar 13, 2020
      Anonymous employee
      Saint Petersburg Beach, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Pipedrive (Saint Petersburg Beach, FL) in Jan 2020

      Interview

      Great! Structured, timely, professional, personable. I got to learn so much about the company and culture! I was able to not only meet managers, but also future colleagues and teammates.

      Interview questions [1]

      Question 1

      What are my passions?
      1 Answer
      3

      Pipedrive interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Pipedrive with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 41 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Pipedrive overall takes an average of 25 days.
      • Common stages of the interview process at Pipedrive as a Customer Success Manager according to 2 Glassdoor interviews include:

        Presentation:  33%

        Background check:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(17) ;
        2. Product Manager(15) ;
        3. Software Developer(14) ;
        4. Customer Solutions Expert(12) ;
        5. Account Executive(8) ;
        6. Customer Support(8) ;
        7. Front End Developer(8) ;
        8. Senior Product Manager(8) ;
        9. Senior Software Engineer(8) ;
        10. Customer Success Manager(6) ;
        11. Customer Success Manager (CSM)(4) ;
        12. Engineering Manager(4) ;
        13. Manager(4) ;
        14. Account Manager(3) ;
        15. Customer Support Specialist(3) .


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      Jobs at Pipedrive

      4 jobs in United States
      Data Privacy Officer
      London, England
      ·
      £45K - £108K /yr
      (Glassdoor est.)
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      Principal AI/ML Scientist & Engineer
      London, England
      ·
      £55K - £95K /yr
      (Glassdoor est.)
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      Principal Decision Scientist - Marketing
      London, England
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      Principal Security Engineer
      London, England
      ·
      £62K - £93K /yr
      (Glassdoor est.)
      View job
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