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      Pipedrive

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      Customer Support Interview

      Nov 4, 2024
      Anonymous employee
      Lisbon, Lisbon District
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Pipedrive (Lisbon, Lisbon District)

      Interview

      Honestly, the process was entirely too long. I was ghosted for awhile, and the Recruiter finally got back to me after 1 month of applying. Everything else was a bit too long.

      Interview questions [1]

      Question 1

      Biggest strengths/weaknesses. Harry Potters vs. Lord of The Rings (seriously).
      Answer question
      avatar
      Pipedrive response
      1y
      Thank you for taking the time to leave us a review, fellow Pipedriver, and for sharing your experience. Congratulations again on the role – we’re thrilled to have you on board! We appreciate your patience throughout the process and truly value your feedback. We understand that a month can feel like a long time to wait, especially when you're excited about the opportunity, and we’re actively looking at ways to make our process more efficient and responsive. Your insights are incredibly valuable, and we’ll certainly consider them as we work to improve the candidate experience. We’re so glad to have you with us, and we look forward to seeing all the great things you’ll accomplish in your new role!

      Other Customer Support Interview Reviews for Pipedrive

      Customer Support Interview

      Feb 1, 2024
      Anonymous employee
      Lisbon, Lisbon District
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Pipedrive (Lisbon, Lisbon District)

      Interview

      The interview process was too long - 6 phases. with different departments - and some of the questions were very silly, almost out of a start-up textbook. Some of the phases could easily be solved by having a longer interview, it felt like too much.

      Interview questions [1]

      Question 1

      Who would win a fight between a polar and a grizzly bear?
      Answer question
      2
      avatar
      Pipedrive response
      2y
      Thank you for taking the time to go through our recruitment process, and appraising it! We appreciate your feedback, and look forward to understanding why the process took 6 weeks as mentioned above. Please reach out to your TA Partner via email or our Director of Talent Acquisition and Employer branding (jaime.newberry@pipedrive.com) to further understand your experience. Thank you again!

      Pipedrive interviews FAQs

      • Candidates applying for Customer Support roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Pipedrive overall takes an average of 25 days.
      • Common stages of the interview process at Pipedrive as a Customer Support according to 2 Glassdoor interviews include:

        Skills test:  17%

        Phone interview:  17%

        IQ intelligence test:  17%

        Personality test:  17%

        Drug test:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(17) ;
        2. Product Manager(15) ;
        3. Software Developer(14) ;
        4. Customer Solutions Expert(12) ;
        5. Account Executive(8) ;
        6. Customer Support(8) ;
        7. Front End Developer(8) ;
        8. Senior Product Manager(8) ;
        9. Senior Software Engineer(8) ;
        10. Customer Success Manager(6) ;
        11. Customer Success Manager (CSM)(4) ;
        12. Engineering Manager(4) ;
        13. Manager(4) ;
        14. Account Manager(3) ;
        15. Customer Support Specialist(3) .


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    • Jobs at Pipedrive

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