Customer Service Representative applicants have rated the interview process at PitchBook with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at PitchBook overall takes an average of 22 days.
Common stages of the interview process at PitchBook as a Customer Service Representative according to 8 Glassdoor interviews include:
Phone interview: 35%
Group panel interview: 18%
One on one interview: 18%
Background check: 12%
Personality test: 6%
IQ intelligence test: 6%
Skills test: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at PitchBook (Seattle, WA) in Jan 2018
Interview
First there was a phone call that asked basic questions: The next round was an on site meeting with several different department heads. It is important to know Pitchbook's core product and be able to explain previous client facing roles and working with certain software programs (salesforce etc.)
Interview questions [1]
Question 1
What are your three top priorities for your next job?
Quick turnaround, within 2 weeks there was already a decision. Goes through 4 rounds of interviews with behavioural, situational, and past experience questions. Overall not too difficult and straight forward.
Interview questions [1]
Question 1
Explain a time when you showed you were a team player
3 stage interview process including a role play section. Intense questions from the team but enjoyable. Ensure that you have the appropriate interest in the financial industry even if it is to do research in your personal time
I applied online. The process took 2 weeks. I interviewed at PitchBook (London, England) in Feb 2024
Interview
The interview process with Pitchbook was good, although disappointed not to progress. The office seemed nice and buzzy and the hiring managers were friendly and knew their stuff. I appreciated the communication from the recruiter throughout and found his constructive feedback at the end of the process helpful. It's not often you get it these days.
Interview questions [1]
Question 1
What do I know about Pitchbook?
Questions around upsell and renewal experience