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      Planet Fitness

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      Related searches: Planet Fitness reviews | Planet Fitness jobs | Planet Fitness salaries | Planet Fitness benefits
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      Member Services Associate Interview

      Aug 1, 2016
      Anonymous employee
      Hyattsville, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Planet Fitness (Hyattsville, MD) in Jun 2014

      Interview

      It was a very long process between interview (June) and hiring (September). i had interviewed with the General manager. the interview is very basic, no puzzle style questions. the aim is to get a feel for your character and personality. anyone can do this job, but can someone deal with a irate customer while still maintaining a positive attitude?

      Interview questions [5]

      Question 1

      what are your strengths and weaknesses?
      Answer question

      Question 2

      Where do you see yourself in five years?
      Answer question

      Question 3

      how do you define integrity?
      1 Answer

      Question 4

      what does customer service mean to you?
      Answer question

      Question 5

      name a situation where you went out of your way to help someone else
      Answer question

      Other Member Services Associate Interview Reviews for Planet Fitness

      Member Services Associate Interview

      Dec 21, 2023
      Anonymous employee
      Mantua, NJ
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Planet Fitness (Mantua, NJ) in Dec 2023

      Interview

      Normal interview. Seemed like a nice location until they offer you a position to immediately take it back the next day. Even if you communicated an emergency situation happened and they said, "It's okay. Life gets crazy sometimes. I'll be here until 4 everyday until Friday.".

      Interview questions [1]

      Question 1

      Are you okay with cleaning?
      Answer question

      Member Services Associate Interview

      Jul 8, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Planet Fitness

      Interview

      Pretty straightforward. Asked me if I worked out, would I be okay with cleaning since that is an important part of the job, why I was interested in the position, my availability.

      Interview questions [1]

      Question 1

      Are you comfortable with cleaning?
      Answer question

      Planet Fitness interviews FAQs

      • Member Services Associate applicants have rated the interview process at Planet Fitness with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Member Services Associate roles take an average of 90 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
      • Common stages of the interview process at Planet Fitness as a Member Services Associate according to 3 Glassdoor interviews include:

        One on one interview:  75%

        Drug test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(535) ;
        2. Front Desk Associate(505) ;
        3. Front Desk Receptionist(372) ;
        4. Front Desk(342) ;
        5. Customer Service Representative(322) ;
        6. General Manager(272) ;
        7. Assistant Manager(265) ;
        8. Member Services Representative
      (138) ;
    • Personal Trainer(134) ;
    • Front Desk Agent(123) ;
    • Manager(96) ;
    • Club Manager(94) ;
    • Sales Associate(88) ;
    • Fitness Trainer(79) ;
    • Fitness Instructor(74) .


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    • Jobs at Planet Fitness

      430 jobs in United States
      Overnight Front Desk Associate
      Columbus, GA
      ·
      $26K - $34K /yr
      (Glassdoor est.)
      View job
      Front Desk Associate
      Albany, GA
      ·
      $23K - $31K /yr
      (Glassdoor est.)
      View job
      Front Desk Associate
      Augusta, GA
      ·
      $24K - $31K /yr
      (Glassdoor est.)
      View job
      Front Desk Associate
      Statesboro, GA
      ·
      $23K - $31K /yr
      (Glassdoor est.)
      View job
      Front Desk Associate
      Columbus, GA
      ·
      $23K - $31K /yr
      (Glassdoor est.)
      View job
      View all Member Services Associate Jobs