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      Planet Fitness

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      Customer Care Representative Interview

      May 16, 2017
      Anonymous Interview Candidate
      Gastonia, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Planet Fitness (Gastonia, NC)

      Interview

      They had me come in for two interviews where I met with local and corporate managers. Both interviews were panel interviews, where three managers would interview me. The location was in my loal Planet Fitness Gym.

      Interview questions [1]

      Question 1

      They had me read a statement aloud. Something about their non-discrimination policy maybe, I don't remember. I still have no idea why they had me do this, but they had me read it aloud to them at both interviews. Maybe it was to make sure I was articulate.
      Answer question

      Planet Fitness interviews FAQs

      • Customer Care Representative applicants have rated the interview process at Planet Fitness with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Planet Fitness as a Customer Care Representative according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(535) ;
        2. Front Desk Associate(505) ;
        3. Front Desk Receptionist(372) ;
        4. Front Desk(342) ;
        5. Customer Service Representative(322) ;
        6. General Manager(272) ;
        7. Assistant Manager(265) ;
        8. Member Services Representative(138) ;
        9. Personal Trainer(134) ;
        10. Front Desk Agent(123) ;
        11. Manager(96) ;
        12. Club Manager(94) ;
        13. Sales Associate(88) ;
        14. Fitness Trainer(79) ;
        15. Fitness Instructor(74) .


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      Jobs at Planet Fitness

      168 jobs in United States
      CLUB - Assistant Club Manager
      Peoria, AZ
      ·
      $41K - $53K /yr
      (Glassdoor est.)
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      Member Services Representative
      North Randall, OH
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      Assistant Club Manager
      Granbury, TX
      ·
      $38K - $50K /yr
      (Glassdoor est.)
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      Member Services Representative
      Richmond Heights, Cuyahoga, OH
      ·
      $12 - $13 /hr
      (Employer provided)
      View job
      Member Services Representative
      Richmond Heights, Cuyahoga, OH
      ·
      $30K - $36K /yr
      (Glassdoor est.)
      View job
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