I applied online. The process took 2 weeks. I interviewed at Planet Fitness (Lake Forest, CA) in Jun 2018
Interview
I called in the morning to make sure they got my application and they had me come in the same day. The assistant manager interviewed me and was very nice, seemed interested in me and after every answer told me it was exactly what they were looking for in an employee. At the end he told me he would get back to my by the following day. After a week of no call I called to follow - up and he told me he was still working on paperwork and to expect a call a few days later. After two weeks I gave up and applied elsewhere. Very unprofessional.
Interview questions [3]
Question 1
Describe a time you exhibited excellent customer service.
I had a two person interview with a manager and another upper level employee. The questions were relevant and they were very willing to answer any questions I had. I personally don't mind having more than one person interview me for accuracy and oversight, however I can see how that might overwhelm or intimidate another person.
The process was quite Simple and Easygoing. They asked about average and expected interview questions. Nothing too crazy. People were very friendly. Chill environment. Manger made a job offer on the spot. You can choose to accept or decline.
I interviewed at Planet Fitness (Merrick, NY) in Apr 2024
Interview
Simple laid back. Asked about work history and background. Specific hours. Asked if comfortable standing most of the shift. Frequent cleaning. Very nice manager. I feel that younger people tend to get hired more. Pay is not that great.
Interview questions [1]
Question 1
Asked if comfortable entering ladies locker for cleaning when female associate is not available.
Front Desk Associate applicants have rated the interview process at Planet Fitness with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Associate roles take an average of 7 days to get hired, when considering 95 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
Common stages of the interview process at Planet Fitness as a Front Desk Associate according to 95 Glassdoor interviews include:
One on one interview: 40%
Background check: 14%
Phone interview: 11%
IQ intelligence test: 7%
Drug test: 6%
Personality test: 6%
Skills test: 6%
Presentation: 5%
Group panel interview: 3%
Other: 3%
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