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      Planet Fitness

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      Related searches: Planet Fitness reviews | Planet Fitness jobs | Planet Fitness salaries | Planet Fitness benefits
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      Customer Service Associate Interview

      Sep 16, 2021
      Anonymous employee
      Detroit, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Planet Fitness (Detroit, MI)

      Interview

      Its a pretty laid back process, they alternated asking questions nothing to crazy, They give you a script to read from out loud, Just make sure you can read out loud while in front off people.

      Interview questions [1]

      Question 1

      Where do you see yourself in the next year here, a couple what would you do ifs, They ask you about sales exp. Do you mind cleaning etc.....
      Answer question

      Other Customer Service Associate Interview Reviews for Planet Fitness

      Customer Service Associate Interview

      Jan 27, 2022
      Anonymous Interview Candidate
      Myrtle Beach, SC
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Planet Fitness (Myrtle Beach, SC) in Dec 2021

      Interview

      phone call: very unprofessional. No follow up at all whether hired or not interested. when i said i wasn't a member it was like she didn't care about my experience. When i stated I was older she said I'll talk to my manager and get back with you one way or the other. Still waiting on that reply.

      Interview questions [1]

      Question 1

      are you a member of Planet Fitness?
      1 Answer

      Customer Service Associate Interview

      Mar 25, 2017
      Anonymous Interview Candidate
      Bloomington, IN
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Planet Fitness (Bloomington, IN) in Mar 2017

      Interview

      I applied online and got a call for an interview around a week later. I went in for my interview and am currently waiting for a call back on whether or not I got the job

      Interview questions [4]

      Question 1

      5 qualities that describe me
      Answer question

      Question 2

      2 weaknesses
      Answer question

      Question 3

      previous work experience
      Answer question

      Question 4

      why do you want to work for planet fitness?
      Answer question

      Planet Fitness interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Planet Fitness with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
      • Common stages of the interview process at Planet Fitness as a Customer Service Associate according to 3 Glassdoor interviews include:

        One on one interview:  33%

        IQ intelligence test:  17%

        Drug test:  17%

        Group panel interview:  17%

        Background check:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(535) ;
        2. Front Desk Associate(505) ;
        3. Front Desk Receptionist(372) ;
        4. Front Desk(342) ;
        5. Customer Service Representative(322) ;
        6. General Manager(272) ;
        7. Assistant Manager(265) ;
        8. Member Services Representative(138) ;
        9. Personal Trainer(134) ;
        10. Front Desk Agent(123) ;
        11. Manager(96) ;
        12. Club Manager(94) ;
        13. Sales Associate(88) ;
        14. Fitness Trainer(79) ;
        15. Fitness Instructor(74) .


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      Jobs at Planet Fitness

      659 jobs in United States
      Customer Service Representative
      United States
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Customer Service Representative Evenings and Weekends
      Denver, CO
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Customer Service Representative - Flexible Scheduling
      Fargo, ND
      ·
      $30K - $37K /yr
      (Glassdoor est.)
      View job
      Customer Service Representative
      Minnetonka, MN
      ·
      $35K - $44K /yr
      (Glassdoor est.)
      View job
      Customer Service Representative
      Minnetonka, MN
      ·
      $35K - $44K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Associate Jobs