Customer Success Manager (CSM) applicants have rated the interview process at Podium with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 45.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 19 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Podium overall takes an average of 16 days.
Common stages of the interview process at Podium as a Customer Success Manager (CSM) according to 4 Glassdoor interviews include:
Background check: 23%
Phone interview: 23%
Group panel interview: 15%
One on one interview: 15%
Skills test: 15%
Presentation: 8%
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The process took 2 weeks. I interviewed at Podium (Lehi, UT) in Jul 2023
Interview
There was a phone interview, and then an interview with 2 of their hiring managers, and then an interview with a manager above them. Then, they ghosted me for 2 weeks. Only after I reached out by phone multiple times and emailed 3 people did I finally get a generic email reply back.
Interview questions [1]
Question 1
normal questions about my experience and their position and why I would be a good fit.
I applied through an employee referral. The process took 4 weeks. I interviewed at Podium (Lehi, UT) in Sep 2023
Interview
Focused on understanding how well you handle objections and whether you have good time management. They also focused on whether I could effectively communicate with a potential customer. Average difficulty and they’ll want to hear experience examples.