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      PointClickCare

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      Customer Support Specialist Interview

      Mar 24, 2019
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PointClickCare (Toronto, ON) in Jan 2019

      Interview

      The interview process went smoothly. There was 2 interviews, the first approximately 1/2 hour to get some background regarding skill level and reason for wanting to work for PointClickCare. Interviewer also provided background on the company and what it offers to employees. If you make it past the 1st interview, there is a 2nd interview which was approximately 1 hour and was mostly behavioural in nature.

      Interview questions [1]

      Question 1

      Why do you want to work for PointClickCare?
      1 Answer
      1

      Other Customer Support Specialist Interview Reviews for PointClickCare

      Customer Support Specialist Interview

      Jul 26, 2022
      Anonymous Interview Candidate
      Marietta, GA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at PointClickCare (Marietta, GA) in Jul 2022

      Interview

      I had the initial phone interview with Mrunmayi Joglekar. Everything went great and was told I would receive an email for a zoom link for the next step in the interview process for the following day. Friday came and went, I sent two separate emails, and called and never heard back from her. It’s disappointing to have to waste time in regards to your career

      Interview questions [1]

      Question 1

      Do you have experience in salesforce?
      Answer question

      PointClickCare interviews FAQs

      • Candidates applying for Customer Support Specialist roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at PointClickCare overall takes an average of 31 days.
      • Common stages of the interview process at PointClickCare as a Customer Support Specialist according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(44) ;
        2. Project Manager(38) ;
        3. Senior Software Engineer(35) ;
        4. Manager(16) ;
        5. Intermediate Software Engineer(14) ;
        6. Software Engineer Co-Op(14) ;
        7. Implementation Specialist(13) ;
        8. Sales(13) ;
        9. Sales Development Representative (SDR)(13) ;
        10. Software Developer(13) ;
        11. Software Engineer(Internship)(12) ;
        12. Account Executive(11) ;
        13. Customer Success Manager(11) ;
        14. Director(11) ;
        15. Software Engineer Intern(9) .


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