I applied through a recruiter. I interviewed at PointClickCare in May 2021
Interview
Reached out to a recruiter after attending a diversity - recruiting seminar. The presentation discussed PCC culture and their efforts to welcome folks from all into the tech space.
Introduced myself to the Recruiter, he scheduled an interview . Incorrectly, I misjudged the interview as it went well despite being told I'd be moving to the next step and would receive a response at maximum two weeks.
A month later, GHOSTED, no response to any follow up....
I can only conclude the interview was to satisfy a federal quota mandated to affirm unbias recruitment with no intentions to for consideration of a position.
Interview questions [1]
Question 1
Tell me about yourself?
Why do you wish to work here?
There were multiple interviews which gave me exposure to their leadership and team members. Overall experience was positive with interviewers. Recruiter was extremely helpful and the company has good benefits and perks.
Interview questions [1]
Question 1
Question about a difficult situation with a customer.
Customer Success Manager (CSM) applicants have rated the interview process at PointClickCare with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at PointClickCare as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 25%
Group panel interview: 25%
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