Customer Service Representative applicants have rated the interview process at Portland General Electric with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Portland General Electric overall takes an average of 36 days.
Common stages of the interview process at Portland General Electric as a Customer Service Representative according to 8 Glassdoor interviews include:
Skills test: 20%
Group panel interview: 17%
Drug test: 13%
Background check: 13%
Phone interview: 10%
One on one interview: 10%
Presentation: 7%
Personality test: 7%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Portland General Electric (Tualatin, OR) in Dec 2016
Interview
Online application, testing online, Interview, drug test, background check and 9 weeks training. Dont think this is just any interview. PGE vets its applicants. 150 people applied, less than 40 hired. Be prepared not just with answers but examples.
I applied online. The process took 3 days. I interviewed at Portland General Electric (Tualatin, OR) in Mar 2026
Interview
The interview process was seamless. I was contacted to fill out an assessment. I quickly heard back to schedule an over the phone interview and was immediately offered an in person interview the next day. I was offered the job the same day of the interview. Everyone has been super nice and professional.
Phone interview and a face to face interview. The face to face interview was relaxed and they allowed time for questions to be answered. They gave a brief detail about the job responsibilities and expectations
Interview questions [1]
Question 1
They asked me how I would take a call over the phone lot of questions to be answered
I applied through college or university. The process took 2 weeks. I interviewed at Portland General Electric (Tualatin, OR) in May 2017
Interview
Short but succinct- got offered a position immediately. No extraneous or personal questions. One of the best interviews I had. Not exactly easy (especially if you’re not fast at typing or tech savvy) but also not difficult.