Applied online, heard back probably 10-14 days later. Conducted a brief phone interview, which was very easy and then was called in for an interview. The recruiter at the interview was very cordial, informative, made me feel at ease. The Customer Success Manager was alright - did not impress me. The questions were very straightforward and easy. I smashed this interview and was quickly called back for a 2nd in-person interview. This went absolutely horribly. Again, killed the interview with the recruiter, but my next conversation with the "Implementation Manager" was a disaster. The young man was rigid, cocky, egotistical, and did not review my resume whatsoever before the conversation. He did not foster an interview environment where I could answer my questions succinctly and clearly. Don't be fooled: this is a sales job and they will fish or cut bait with the sales interview. Someone flew the Anola Gaye into my interview, because I completely bombed with this guy. It's okay though, I can't imagine who would ever want to work with such a prickly and glib melvin.