Applied online, phone screen with the contract recruiter. I advanced to the next phase which was a Skype interview with the Head of Talent. I took the time to prepare for the interview, took time off of work and sent thank you notes. I never heard back from anyway. Being in the TA field for many years, I always take time to close out all candidates that progressed past a phone screen. Its simple and candidates always appreciate the follow up. These types of practices give recruiters a bad name.