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      ProQuest

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      Software Support Specialist Interview

      Jun 1, 2012
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ProQuest in Apr 2012

      Interview

      I first had a phone screening with a recruiter. A few weeks later, I had three 1:1 interviews: two with senior members of the team and one with the hiring manager. They asked typical interview questions and wanted to hear "stories" about my past experience.

      Interview questions [2]

      Question 1

      Give an example of a difficult customer you've worked with an how you handled the situation.
      Answer question

      Question 2

      What is your biggest weakness?
      Answer question
      1

      ProQuest interviews FAQs

      • Candidates applying for Software Support Specialist roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ProQuest overall takes an average of 14 days.
      • Common stages of the interview process at ProQuest as a Software Support Specialist according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(20) ;
        2. Account Manager(18) ;
        3. Content Editor(12) ;
        4. Sales(10) ;
        5. Product Manager(9) ;
        6. Senior Software Engineer(7) ;
        7. Director(6) ;
        8. Project Manager(6) ;
        9. Manager(5) ;
        10. Editor(4) ;
        11. Sales Specialist(4) ;
        12. Customer Service Representative(3) ;
        13. Office Manager(3) ;
        14. Software Developer(3) ;
        15. Technology(3) .


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