I applied online. I interviewed at Progressive Insurance (New York, NY) in Sep 2017
Interview
The process is long, first you take two assessment test on different days which take about an hour each to complete.
After this if you get passing scores you will have an interview by phone, the interview will take about 30 minutes.
If selected you will get another interview with the manager in your area.
Interview questions [1]
Question 1
Tell me about a time when you dealt with a difficult costumer.
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.