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      Progressive Insurance

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      Claims Adjuster Interview

      Jan 16, 2018
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Salt Lake City, UT) in Mar 2014

      Interview

      formal interview with 2 managers. After the initial interview I had a callback with the general manager. It was a standard interview by all measures. Just make sure you are calm and prepared and can answer based on the STAR method.

      Interview questions [1]

      Question 1

      How have you handled an upset customer.
      1 Answer

      Other Claims Adjuster Interview Reviews for Progressive Insurance

      Claims Adjuster Interview

      Jun 26, 2026
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Portland, OR)

      Interview

      3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.

      Interview questions [1]

      Question 1

      Describe a time you had to discuss a difficult conversation with a customer
      Answer question

      Claims Adjuster Interview

      May 24, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance

      Interview

      Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it

      Claims Adjuster Interview

      Dec 12, 2025
      Anonymous employee
      Modesto, CA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Modesto, CA)

      Interview

      Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method

      Interview questions [1]

      Question 1

      Tell me about a difficult time you had at work and how you handled it.
      Answer question

      Progressive Insurance interviews FAQs

      • Claims Adjuster applicants have rated the interview process at Progressive Insurance with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Claims Adjuster roles take an average of 24 days to get hired, when considering 435 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
      • Common stages of the interview process at Progressive Insurance as a Claims Adjuster according to 435 Glassdoor interviews include:

        Phone interview:  22%

        Skills test:  15%

        One on one interview:  13%

        Background check:  13%

        Personality test:  13%

        IQ intelligence test:  9%

        Presentation:  5%

        Drug test:  5%

        Group panel interview:  4%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Adjuster(1447) ;
        2. Customer Service Representative(520) ;
        3. Claims Representative(174) ;
        4. Claims Adjuster Trainee(132) ;
        5. Managed Repair Representative(129) ;
        6. Claims Generalist(123) ;
        7. Claims Specialist(114) ;
        8. Customer Service Representative (CSR)(108) ;
        9. Claims Generalist Associate(107) ;
        10. Insurance Agent(100) ;
        11. Sales Associate(88) ;
        12. Senior Claims Adjuster(88) ;
        13. Sales Consultant(81) ;
        14. Supervisor(80) ;
        15. MRR (Managed Repair Representative )(76) .


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      Jobs at Progressive Insurance

      165 jobs in United States
      Claims Adjuster - Large Loss Injury Litigation
      Remote
      ·
      $95K - $130K /yr
      (Employer provided)
      View job
      Claims Adjuster Trainee
      McAllen, TX
      ·
      $54K - $58K /yr
      (Employer provided)
      View job
      Claims Adjuster Trainee
      El Paso, TX
      ·
      $54K - $58K /yr
      (Employer provided)
      View job
      Claims Adjuster Trainee
      Concord, CA
      ·
      $31 - $33 /hr
      (Employer provided)
      View job
      Claims Adjuster Trainee
      Modesto, CA
      ·
      $29 - $31 /hr
      (Employer provided)
      View job
      View all Claims Adjuster Jobs