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      Progressive Insurance

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      Related searches: Progressive Insurance reviews | Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance conversations
      Progressive Insurance interviewsProgressive Insurance Claims Specialist interviewsProgressive Insurance interview
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      Claims Specialist Interview

      Feb 13, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance

      Interview

      Little difficult but go in comfortable and confident you will be fine know the star roles/rules you will be fine, not lengthy for me at all. You have to understand they want specific and to the point don't drag or lag out the questions

      Other Claims Specialist Interview Reviews for Progressive Insurance

      Claims Specialist Interview

      Mar 29, 2026
      Anonymous employee
      Spokane Valley, Spokane, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Spokane Valley, Spokane, WA)

      Interview

      First, after you submit your application and if their AI system likes your resume, you will be emailed an assessment to take. If you pass the assessment, you will be sent an invitation to record a HireVue interview. If the leadership team likes your answers to those questions, you will be offered a video interview with the leadership team. The questions they ask need to be answered in the STAR format.

      Interview questions [1]

      Question 1

      Describe a time when you received difficult or constructive criticism from a supervisor. Explain the situation, how you responded and the results.
      Answer question

      Claims Specialist Interview

      Jan 14, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      Make sure you research the star method. I did not interview with the hiring managers, but they were really nice. The interview felt more like a conversation and I felt really comfortable.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

      Claims Specialist Interview

      Feb 27, 2025
      Anonymous Interview Candidate
      Houston, TX
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Progressive Insurance (Houston, TX) in Jan 2025

      Interview

      Online Test and then a virtual interview where you listen to prerecorded questions and have to record and answers sent back. You have a few minutes to answer and send back.

      Jobs at Progressive Insurance

      24 jobs in United States
      Claims Administrative Support Specialist
      Raleigh, NC
      ·
      $19 - $21 /hr
      (Employer provided)
      View job
      Claims Administrative Support Specialist
      United States
      ·
      $18 - $23 /hr
      (Employer provided)
      View job
      Claims Administrative Support Specialist
      Sarasota, FL
      ·
      $20 - $21 /hr
      (Employer provided)
      View job
      Claims Specialist Lead
      Modesto, CA
      ·
      $39 - $57 /hr
      (Employer provided)
      View job
      Claims Specialist Lead
      Irvine, CA
      ·
      $39 - $57 /hr
      (Employer provided)
      View job
      View all Claims Specialist Jobs

      Progressive Insurance interviews FAQs

      • Claims Specialist applicants have rated the interview process at Progressive Insurance with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 48% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Claims Specialist roles take an average of 14 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
      • Common stages of the interview process at Progressive Insurance as a Claims Specialist according to 23 Glassdoor interviews include:

        Phone interview:  28%

        One on one interview:  14%

        Skills test:  12%

        IQ intelligence test:  10%

        Background check:  8%

        Personality test:  8%

        Presentation:  6%

        Drug test:  6%

        Group panel interview:  4%

        Other:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Adjuster(1449) ;
        2. Customer Service Representative(521) ;
        3. Claims Representative(174) ;
        4. Claims Adjuster Trainee(132) ;
        5. Managed Repair Representative(129) ;
        6. Claims Generalist(123) ;
        7. Claims Specialist(114) ;
        8. Customer Service Representative (CSR)(108) ;
        9. Claims Generalist Associate(107) ;
        10. Insurance Agent(100) ;
        11. Sales Associate(88) ;
        12. Senior Claims Adjuster(88) ;
        13. Sales Consultant(81) ;
        14. Supervisor(80) ;
        15. MRR (Managed Repair Representative )(76) .


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