After completing the online application I was sent an email within a week to take an assessment. The assessment consisted of about 50 questions asking you how you would handle certain situations and reading graphs/reports. A few days later I received an email notification indicating that I had passed the assessment and was able to schedule an over-the-phone interview which was done online. Progressive sends you an email confirming the time and also giving you tips on how to proceed with the interview, which I found to be very helpful. They emphasize on using a process called STAR when answering their questions - "S" = Situation, "T" = Task, "A" = Action, and "R" = Results. You first discuss the situation or task, how you handled it (action), and then the results. This would be helpful in any interview. At my scheduled time, I received a phone call to conduct my interview which lasted about an hour. The recruiter was extremely friendly and asked me to go over my work history, and then asked me a few situational questions. She informed me that if I "passed" this step I would get another email asking me to finish my online application in which new questions would pop up, and then another email requesting additional information to complete my background check. She also stated that if selected by the local hiring manager, I would be scheduled within a week to have an in-person interview. I am still waiting to see what happens but this process has been pretty quick.
Interview questions [1]
Question 1
None of the questions were overly difficult or unexpected. When Progressive sends you the email about how to prepare for the interview, there are a few general questions already that you can prepare for. Though those specific questions weren't asked of me, the answers I had prepared for them ahead of time helped me easily answer the situational questions. Since I prepared ahead of time I already had a few situations lined up to address.
I applied online. I interviewed at Progressive Insurance
Interview
So far the interview process started with an assessment about yourself and how you would fit into the role along with behavioral and situational style questions. On to the Video interview which is where I am currently at in the process.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
I interviewed at Progressive Insurance (Schererville, IN)
Interview
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.