I applied online. I interviewed at Progressive Insurance in May 2021
Interview
I have applied online and two day later got an email for an online assessment (there were math/personality questions and a call center simulation). After that i got an email for a second interview that had 8 STAR based questions and I had to record myself answering them. It wasnt too bad giving the fact that you are able to take breaks and re-record your answer if needed. Next day i got an email from recruiter with an invitation to schedule an interview with the hiring managers. Interview consisted of STAR questions and questions about my previous jobs. I had two hiring managers interviewing me they were very personable, friendly and genuinely interested in me and my past experiences. I enjoyed the whole process. It took 2 weeks from the time I applied to getting the offer.
Interview questions [1]
Question 1
Tell me about the time you had a difficult customer?
Tell me about time when you had to adapt while working on a project?
What do you know about Progressive?
What did you like/dislike about your previous jobs?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.