I applied online. The process took 3 weeks. I interviewed at Progressive Insurance in Nov 2013
Interview
I applied online and was invited to take an online assessment within a week i scheduled a phone interview. After the phone interview i completed my background information and was then scheduled for an in person interview.
Interview questions [1]
Question 1
Star questions. Tell me when was a time when you had to deal with a difficult customer and how did you handle it?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.