I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Savannah, GA) in Jan 2016
Interview
Online assessment, followed by phone interview then in-person interview. S.T.A.R. format questions. Online research was really helpful to learn about the STAR format (situation/task, action, result). I enjoyed speaking with the recruiters online. The in- person interviewer was a nice man, but tended to look around the room, etc.while I was speaking - he also wrote "scores" for each question as the interview was taking place which was VERY distracting. I would recommend going forward that he do that step after the fact ( and just make notes). I have to say that overall I was impressed with the organized hiring process. As someone who has done quite a bit of interviewing and hiring of candidates, I liked how much you can learn about someone using the STAR format and might use this in future positions.
Interview questions [1]
Question 1
How did you resolve a difficult situation in the workplace?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.