Progressive Insurance Marketing Representative interview questions

I applied online and was asked to complete a pre-employment screening test which was followed up by an interview by HR. After this interview I was told that within a week I would be contacted either way to notify if I was advancing. A week came and went with no call. Two weeks went by no call. At week 4 I received a voice mail asking me to call the HR person back who interviewed me. I returned her call within 10 minutes only to get her voice mail so I left a message. The next day went by with no call, so I called and left a message again as well as sent her an email. Day three went by with no call. Day four comes and I called multiple times and finally reach the HR person. She seems surprised that I have called and tells me that they have not chosen to move forward with me. Very disappointed that I had to chase someone down after they intiated contact with me only to tell me that I was not chosen.