Interviewed by recruiter, then interview by department manager and trainer. The interview lasted about an hour long which consist of a number role playing scenarios to see how you would handle the client issues on live videos.
Interview questions [1]
Question 1
How would you handle upset clients
What method would you use to identify clients problem
How would you locate IP address
How would you trouble shoot certain issues
Tech Support Representative applicants have rated the interview process at Promethean World with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 41.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Promethean World as a Tech Support Representative according to 1 Glassdoor interviews include:
Personality test: 100%
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