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      Proofpoint

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      Related searches: Proofpoint reviews | Proofpoint jobs | Proofpoint salaries | Proofpoint benefits
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      Customer Service Representative Interview

      Aug 10, 2018
      Anonymous Interview Candidate
      San Jose, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Proofpoint (San Jose, CA) in Jun 2018

      Interview

      applied through internal referral and the interview was set up within couple of weeks. The Hiring Manager was checking their cell phone was personnel text , mentioning that it was so important. this company doesn't even respect candidates time.

      Interview questions [1]

      Question 1

      every question is easy
      Answer question

      Other Customer Service Representative Interview Reviews for Proofpoint

      Account Manager Interview

      Jun 4, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Proofpoint (London, England) in Jan 2026

      Interview

      The interview process is clear and very supportive. You are kept up to date at all times and everyone supports you to do well. The process was conducted very well/

      Account Manager Interview

      Dec 12, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Proofpoint

      Interview

      Il percorso prevede colloquio con HR recruiter, seguito da hiring manager e SE manager. I colloqui avvengono individualmente. Lo step finale è la panel interview a cui partecipa il management team della country

      Interview questions [1]

      Question 1

      Quali sono le tue motivazioni principali al cambiamento
      Answer question

      Account Manager Interview

      Feb 26, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Proofpoint

      Interview

      lack of transparency from hr on where things stood throughout the interview process. Was being kept in the dark on next steps but being held onto as an insurance policy until they found the right person. The interview process was extended to two months of them stringing me along not giving me an answer on whether they wanted to move forward with me. I was always reaching out for an update and getting a vague response back on timing, next steps, and interest. They should have been more professional in shooting me down instead of bringing me a long for a vague rollercoaster ride of where I stood. After a few months of constant excuses like, hiring manager was sick, out of office, on vacation, Ill get back to you next week, i was on vacation etc. they finally told me they decided to move forward with someone else. I couldn't believe how unprofessional they were.

      Interview questions [1]

      Question 1

      Why do you want to join Proofpoint and why now?
      Answer question
      5

      Proofpoint interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Proofpoint with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 44.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 36 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Proofpoint overall takes an average of 29 days.
      • Common stages of the interview process at Proofpoint as a Customer Service Representative according to 11 Glassdoor interviews include:

        Phone interview:  25%

        Group panel interview:  21%

        One on one interview:  21%

        Background check:  14%

        Skills test:  11%

        Drug test:  4%

        Presentation:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(64) ;
        2. Account Manager(57) ;
        3. Sales(56) ;
        4. Account Executive(50) ;
        5. Senior Software Engineer(34) ;
        6. Sales Engineer(19) ;
        7. Product Support Engineer(14) ;
        8. Manager(13) ;
        9. Named Account Manager(13) ;
        10. Director(11) ;
        11. Business Development Representative (BDR)(10) ;
        12. Devops Engineer(10) ;
        13. Marketing(10) ;
        14. Product Manager(10) ;
        15. Sales Manager(10) .


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    • Jobs at Proofpoint

      35 jobs in United States
      Managed Services Representative II
      Washington, DC
      ·
      $69K - $136K /yr
      (Employer provided)
      View job
      Director, Customer Office Operations
      Sunnyvale, CA
      ·
      $153K - $294K /yr
      (Employer provided)
      View job
      Customer Success Manager - OEM
      Texas
      View job
      Sr. Critical Situation Manager
      Draper, UT
      ·
      $84K - $175K /yr
      (Employer provided)
      View job
      AI Integration Specialist - Customer Office
      Arizona
      ·
      $92K - $194K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs