Patient Service Representative applicants have rated the interview process at Providence with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 58.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative roles take an average of 60 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Providence overall takes an average of 25 days.
Common stages of the interview process at Providence as a Patient Service Representative according to 10 Glassdoor interviews include:
Group panel interview: 24%
Skills test: 24%
Drug test: 19%
Phone interview: 14%
One on one interview: 10%
IQ intelligence test: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Providence (Los Angeles, CA) in Sep 2021
Interview
Due to covid it was a audio interview with 2 people who asked a series of questions pertaining how much health care experience you have and what you would do in a situation with an upset patient.
I applied online. I interviewed at Providence (Canyon Park, WA) in May 2026
Interview
I had a Microsoft Teams Interview in which they asked me some standard questions like why am I applying and what I'm looking for in a job. Also asked me to talk about my work history. Then I was invited to interview in person with a team and was asked similar questions.
The interviewer was 10 mins late, gave no apology. Middle management energy. Asked me to role play scheduling an appointment by myself. The role would apparently provide coverage to multiple offices, which was not started in the job posting.
A bit rushed. Only had exactly 1 hour with quite a few people. Didn’t seem like enough time to ask a lot of questions back or fully understand everything. Wish we would have gotten more time.