I applied online. I interviewed at Public Consulting Group (Seattle, WA) in Feb 2017
Interview
The interviewer asked basic questions about work history. They brought in a Vietnamese employee to ask me questions in Vietnamese in order to test my fluency in the language.
Customer Service Representative applicants have rated the interview process at Public Consulting Group with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.2% positive. This is according to Glassdoor user ratings.
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