Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Public Storage

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Public Storage reviews | Public Storage jobs | Public Storage salaries | Public Storage benefits
      Public Storage interviewsPublic Storage Retail Customer Service interviewsPublic Storage interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Retail Customer Service Interview

      May 30, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 1+ week. I interviewed at Public Storage in May 2016

      Interview

      Did a phone interview, then got a call from a district manager and set up a interview for a few days later. My interview was on a Friday with the DM and it took about 2 and a half hours. It's not like a regular interview; they go as far back as your high school days . Got set up for another interview with region manager that following Monday . That interview went by quick like 25 mins then I was hired on the spot.

      Interview questions [2]

      Question 1

      What accomplishments are you most proud of from your previous job ?
      Answer question

      Question 2

      On a scale of 1-10 what would your previous supervisor would rate you ?
      Answer question
      4

      Public Storage interviews FAQs

      • Retail Customer Service applicants have rated the interview process at Public Storage with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Retail Customer Service roles take an average of 8 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Public Storage overall takes an average of 13 days.
      • Common stages of the interview process at Public Storage as a Retail Customer Service according to 1 Glassdoor interviews include:

        One on one interview:  25%

        Group panel interview:  25%

        Background check:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Property Manager(644) ;
        2. Relief Manager(314) ;
        3. District Manager(211) ;
        4. Manager(44) ;
        5. Property Manager/KTP(41) ;
        6. Customer Service Representative(31) ;
        7. Resident Property/Manager(26) ;
        8. Senior District Manager
      (25) ;
    • Resident Property Manager(19) ;
    • Regional Manager(18) ;
    • Store Manager(13) ;
    • Assistant Manager(11) ;
    • Project Manager(11) ;
    • Sales Representative(11) ;
    • Sales Associate(9) .


    • Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

    • Security
    • Work With Us

      • Advertisers
      • Careers
    • Jobs at Public Storage

      560 jobs in United States
      Customer Service - Self Storage Manager
      United States
      ·
      $14 - $14 /hr
      (Employer provided)
      View job
      Customer Service - Self Storage Manager
      Indianapolis, IN
      ·
      $14 - $14 /hr
      (Employer provided)
      View job
      Customer Service - Self Storage Manager
      Garfield Heights, Cuyahoga, OH
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Customer Service - Self Storage Manager
      Warrensville Heights, OH
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Customer Service - Self Storage Manager
      Twinsburg, OH
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      View all Retail Customer Service Jobs