Is it hard to get hired as a Customer Service at Publix?

Customer Service applicants have rated the interview process at Publix with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 78.2% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service at Publix?

Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Publix overall takes an average of 14 days.

Where can I find Publix interview experiences by job title?

Cashier (2935) ; Deli Clerk (1533) ; Customer Service Staff (852) ; Grocery Clerk (812) ; Produce Clerk (685) ; Sales Associate/Cashier (512) ; Front Service Clerk (492) ; Customer Service Representative (464) ; Pharmacy Technician (431) ; Bakery Clerk (427) ; Customer Service (396) ; Front Service Clerk (Bagger) (332) ; Customer Service Associate (292) ; Part Time Cashier (262) ; Stock Clerk (237)

Publix Customer Service Interview Questions

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Publix

Engaged Employer

Customer Service Interview

Aug 28, 2025

Anonymous employee

Buford, GA

Jobs at Publix

156 jobs in United States

Customer Service Agent, Benefits - Lakeland

Customer Care Agent, Full-Time, Marketing - Lakeland

Customer Service Agent, Part-time, Benefits - Lakeland

Employment Office Clerk - Lakeland

Payroll Contact Center Analyst, Hourly Support 4, Payroll - Lakeland

Publix interviews FAQs

Customer Service applicants have rated the interview process at Publix with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 78.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Publix overall takes an average of 14 days.
Common stages of the interview process at Publix as a Customer Service according to 25 Glassdoor interviews include:
Drug test: 24%
One on one interview: 21%
Background check: 19%
Skills test: 12%
Personality test: 9%
IQ intelligence test: 6%
Group panel interview: 6%
Presentation: 3%
Phone interview: 1%
Here are the most commonly searched roles for interview reports -
Cashier(2935) ;
Deli Clerk(1533) ;
Customer Service Staff(852) ;
Grocery Clerk(812) ;
Produce Clerk(685) ;
Sales Associate/Cashier(512) ;
Front Service Clerk(492) ;
Customer Service Representative(464) ;
Pharmacy Technician(431) ;
Bakery Clerk(427) ;
Customer Service(396) ;
Front Service Clerk (Bagger)(332) ;
Customer Service Associate(292) ;
Part Time Cashier(262) ;
Stock Clerk(237) .

Related searches: Publix reviews | Publix jobs | Publix salaries | Publix benefits

Publix interviews Publix Customer Service interviews Publix interview

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalized job recommendations and updates by starting your searches.

Publix interviews FAQs

Customer Service applicants have rated the interview process at Publix with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 78.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Publix overall takes an average of 14 days.
Common stages of the interview process at Publix as a Customer Service according to 25 Glassdoor interviews include:
Drug test: 24%
One on one interview: 21%
Background check: 19%
Skills test: 12%
Personality test: 9%
IQ intelligence test: 6%
Group panel interview: 6%
Presentation: 3%
Phone interview: 1%
Here are the most commonly searched roles for interview reports -
Cashier(2935) ;
Deli Clerk(1533) ;
Customer Service Staff(852) ;
Grocery Clerk(812) ;
Produce Clerk(685) ;
Sales Associate/Cashier(512) ;
Front Service Clerk(492) ;
Customer Service Representative(464) ;
Pharmacy Technician(431) ;
Bakery Clerk(427) ;
Customer Service(396) ;
Front Service Clerk (Bagger)(332) ;
Customer Service Associate(292) ;
Part Time Cashier(262) ;
Stock Clerk(237) .

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Recent Posts

Jobs at Publix

156 jobs in United States

Customer Service Agent, Benefits - Lakeland

Customer Care Agent, Full-Time, Marketing - Lakeland

Customer Service Agent, Part-time, Benefits - Lakeland

Employment Office Clerk - Lakeland

Payroll Contact Center Analyst, Hourly Support 4, Payroll - Lakeland

View all Customer Service Jobs

Customer Service Interview

Aug 28, 2025

Anonymous employee

Buford, GA

Accepted offer

Positive experience

Easy interview

Application

I applied in-person. The process took 5 days. I interviewed at Publix (Buford, GA) in Jul 2021

Interview

They took me into a room and asked me basic questions about why I wanted to work here and what were my goals. People were nice and it was a super easy interview.

Interview questions [1]

Question 1

Why did you want to work here?

Answer question