I applied online. The process took 2 weeks. I interviewed at QVC (Liverpool, England) in Sep 2011
Interview
Filled in an application form then was called for a face to face interview. Basic competency questions with a few questions about the company and customer service. Fairly straightforward interview. Received a letter a few days later saying I got the job. Was told I had to wait for available training dates and then was told there were no dates available so they would keep my name on file. Rang me a year later to offer me the position again and did exactly the same thing with the training. Not the most organised company ever.
Interview questions [1]
Question 1
Describe a time when you provided excellent customer service
Not bad very average. Be extra friendly and smile. Make her laugh and ask how's work going so far.. Keep a smile on her face and walk into the interview like you own it. Completely take over the interview in a nice friendly way. Make sure all eyes are on you.
I applied online. The process took 4 days. I interviewed at QVC (Chesapeake, VA) in Mar 2016
Interview
The manager asked me questions regarding my experience with computers. I enjoyed my experience at QVC. The employees were friendly and supportive. After the interview, I completed a drug test. However, I had to decline due to other obligations.
I applied through other source. I interviewed at QVC
Interview
Large amount of interviewees were moved from table to table to have a brief conversation with several different supervisors. One asked me questions from a list of typical interview type questions, another interviewer had you read a few paragraphs to ensure you would be able to speak reasonable well to your customers (with some scripting advice)... One discussed your scheduling preferences and QVC' schedule options/ needs.There was a drug test conducted (urine)
Interview questions [1]
Question 1
I remember being asked how I would handle an irate customer. I also remember being asked if I could be occasionally flexible with my schedule during the holiday season to meet the needs of the business.
Order Entry Representative applicants have rated the interview process at QVC with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 66.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Order Entry Representative roles take an average of 10 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at QVC overall takes an average of 24 days.
Common stages of the interview process at QVC as a Order Entry Representative according to 10 Glassdoor interviews include:
One on one interview: 40%
Drug test: 25%
Background check: 15%
Phone interview: 10%
Personality test: 5%
Presentation: 5%
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