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      Qatar Airways

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      Related searches: Qatar Airways reviews | Qatar Airways jobs | Qatar Airways salaries | Qatar Airways benefits
      Qatar Airways interviewsQatar Airways Customer Service Representative interviewsQatar Airways interview
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      Qatar Airways interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Qatar Airways with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 68 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Qatar Airways overall takes an average of 37 days.
      • Common stages of the interview process at Qatar Airways as a Customer Service Representative according to 16 Glassdoor interviews include:

        Presentation:  24%

        Phone interview:  21%

        Drug test:  18%

        One on one interview:  15%

        IQ intelligence test:  9%

        Personality test:  9%

        Background check:  3%

        Skills test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Cabin Crew(652) ;
        2. Flight Attendant(247) ;
        3. Customer Service Agent(114) ;
        4. Customer Service Representative(86) ;
        5. Cabin Crew Member(82) ;
        6. Aircraft Mechanic(60) ;
        7. Customer Service
      (52) ;
    • Airline Pilot(35) ;
    • Manager(32) ;
    • Cabin Attendant(31) ;
    • Sales Assistant(22) ;
    • Systems Engineer(21) ;
    • Captain(19) ;
    • CSA - Customer Service Associate(16) ;
    • Customer Services Agent(16) .
    • Customer Service Representative Interview

      Jan 13, 2019
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Representative Interview Reviews for Qatar Airways

      Account Manager Interview

      Oct 14, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview
      Average interview

      Application

      I interviewed at Qatar Airways

      Interview

      The interview went really well, it took about 2 hours. First part - meeting with the managers and than the computer test about my knowledge of their websites and product. The HR was really profesional and nice, no complains. After that a little foreign language test with one of the employees. Overall everything went well.

      Interview questions [1]

      Question 1

      Experience, knowladge of the company, their product, difficult situations and how I handle them.
      Answer question
      3

      Application

      I interviewed at Qatar Airways

      Interview

      I was originally scheduled for a final interview in-person for a remote position. Originally, Qatar was not willing to reimburse my travel expenses, but I agreed to the in-person interview anyway and secured transportation. 5 days before the interview my time slot was abruptly changed. 3 days before the interview, my time slot changed again and I was informed that the interview would be virtual and the following morning. I had to pay cancellation fees on my train fare that were not reimbursed. I agreed to the rescheduled time and format, but was feeling a little uneasy. The interview was not that great and I felt as though the responsibilities and candidate requirements shifted with each interview I attended. I was also never told the salary band for this role, only that there was no bonus structure. Although it seems like a respected company to work for, the interview process itself was unprofessional and left a bad taste in my mouth.

      Interview questions [1]

      Question 1

      They basically quizzed me on Qatar Airways and asked really specific and technical questions on how I would approach certain account management scenarios.
      Answer question
      1

      Customer Service Representative Interview

      Aug 3, 2024
      Anonymous Interview Candidate
      Doha
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Qatar Airways (Doha)

      Interview

      Interviewed people through 3rd party company and hired alot of people for very low salaries and manipulated the whole market, there should be no 3rd party hiring from a company of this status

      Interview questions [1]

      Question 1

      what does the words customer service representative mean to ypu?
      Answer question

      Agent Customer Service Representative Interview

      Sep 18, 2022
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Qatar Airways (Manila, Manila) in Sep 2022

      Interview

      We were like 300+ in the room, queuing was fast. Got there at 9am, finished by 11am. Overall, the questions really depend on the interviewer's mood. Some of the interviewers really looked serious but they're actually nice. some got their pink slip, some got green slips. Got mine in green. Can't wait to hear again from them soon.

      Interview questions [1]

      Question 1

      Do you have customer service skills?
      Answer question

      Jobs at Qatar Airways

      4 jobs in United States
      Cargo Sales Support Agent
      Houston, TX
      ·
      $39K - $57K /yr
      (Glassdoor est.)
      View job
      Senior Airport Services Agent -ORD
      Chicago, IL
      ·
      $48K - $86K /yr
      (Glassdoor est.)
      View job
      Cargo Operations Supervisor
      Chicago, IL
      ·
      $57K - $90K /yr
      (Glassdoor est.)
      View job
      Airport Services Agent -IAH
      Houston, TX
      ·
      $35K - $54K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Representative Jobs