I applied online. The process took 2 months. I interviewed at Qatar Airways in Jul 2021
Interview
Very thorough but also not tense. Friendly interviewers. Three different stages to the final interview aspect before an offer comes along. Cv submission, self video introduction and then a video interview with Heads of Department and Human Resources.
I applied in-person. The process took 1 day. I interviewed at Qatar Airways (Ahmedabad) in Jan 2025
Interview
I had interview in a company (Minhaj publication india ) which is not that much reputed but questions was easy and reliable to answer. And the manager of that company is hamble, kind , and friendly .I worked almost 1 year. I experienced how to communicate with customer and how to give information about the perticular project and many more. I learn a lost with that organisation.
Interview questions [1]
Question 1
The Manager asked about which is different skill you have, on which I will hired you for customer service job
Applied through qatar career portal then came email for online interview by sonru then after that interview no reply.after sometime i withdraw the application since they don't even have the time to reply that you are under consideration or anything like or try next time like that. This was 3 month before
Customer Service Agent (CSA) applicants have rated the interview process at Qatar Airways with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent (CSA) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Qatar Airways overall takes an average of 37 days.
Common stages of the interview process at Qatar Airways as a Customer Service Agent (CSA) according to 1 Glassdoor interviews include:
One on one interview: 20%
Presentation: 20%
Group panel interview: 20%
Skills test: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -