Care Coordinator applicants have rated the interview process at Quantum Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Care Coordinator roles take an average of 15 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Quantum Health overall takes an average of 23 days.
Common stages of the interview process at Quantum Health as a Care Coordinator according to 4 Glassdoor interviews include:
One on one interview: 21%
Phone interview: 21%
Group panel interview: 14%
Skills test: 14%
Background check: 14%
Presentation: 7%
Drug test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Quantum Health in Jun 2024
Interview
basic interview questions same as any other interview but I met with 2 people from their hiring team and they didn’t do great at explaining exactly what the position entailed or what their standards actually are once you’re working there.
Interview questions [1]
Question 1
Name a time you had an issue at work and how did you resolve it
I applied online. The process took 1 week. I interviewed at Quantum Health (Dublin, OH) in Jun 2024
Interview
The interview process began with a phone screening, followed by a virtual interview with the hiring manager. It was conversational yet focused, with questions about case management, conflict resolution, and patient communication. The interviewer also emphasized the importance of empathy and multitasking in a fast-paced environment.
Interview questions [1]
Question 1
They asked how I would handle a situation where a patient is frustrated about delays in receiving care or services.
I applied online. The process took 1+ week. I interviewed at Quantum Health (Columbus, OH) in Jun 2021
Interview
1st interview was around 20 minutes over the phone. We then scheduled an in-person interview the same week. 2nd interview was at the company lasted around 30 mins. The interview questions are mostly behavioral questions relating to customer service. Everyone I talked to was especially nice and made me feel comfortable.
Interview questions [1]
Question 1
What do you know about Quantum and the role you're applying for?
Why do you want to work here?
Name a time you had to deal with a difficult customer/situation? with limited resources/ information
Name a time you out of protocol for a customer? goes along when you went above and beyond
Name a type you had a problem with a coworker and resolved it
Would your past employers state you're reliable?
Talk about a time when had to work in a team setting and there was a problem? how did you resolve it