Client Service Representative applicants have rated the interview process at RBC with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 30 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at RBC overall takes an average of 24 days.
Common stages of the interview process at RBC as a Client Service Representative according to 6 Glassdoor interviews include:
One on one interview: 36%
Background check: 21%
Phone interview: 21%
IQ intelligence test: 7%
Personality test: 7%
Skills test: 7%
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I applied online. The process took 2 weeks. I interviewed at RBC (Toronto, ON) in Nov 2016
Interview
Phone Interview. Got email from RBC first to confirm the schedule. Whole interview process was very pleasant. Interviewer was very kind. Lasts around 30 minutes. Asked some behavior questions and some customer service experience. She also introduced the company culture and training process. Received some feedbacks in the end. Passed the first round but did not attend the 2nd round due to some personal issues.
Good and easy to get along with the interview . Good and easy to get along with the interviewer as they were super nice and chill they did not pressure for more than necessary
Interview process was pretty okay, there was a general interview with general questions and a little bit about financial accounts and you went through a call scenario and had bit in a group setting
The interview process was simple, straightforward and comfortable. I spoke with a manager in an office space.There were no trick questions. Was asked about previous work experience, hobbies and goals. It was roughly thirty minutes.