Customer Service Representative applicants have rated the interview process at ROI Call Center Solutions with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at ROI Call Center Solutions overall takes an average of 4 days.
Common stages of the interview process at ROI Call Center Solutions as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 30%
Phone interview: 15%
Skills test: 15%
Background check: 9%
Personality test: 9%
Drug test: 9%
Presentation: 6%
IQ intelligence test: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
I interviewed at ROI Call Center Solutions (American Fork, UT)
Interview
It was quick and easy. There was a typing test and went to a couple of the call centers and talked with the managers and went through who was there and who was in charge and got the basic job tasks.
I applied online. The process took 1 day. I interviewed at ROI Call Center Solutions (Orem, UT)
Interview
Typing test, grammar test, and a few oral questions. The interviewer introduced himself and asked a few questions, then offered the job without stating what exact pay would be. At the time, the range was $10-12. When receptionist was told to print contract, interviewer told her $10. Found out later that others were offered up to $2/hr. more even though I had a ton of experience related to the contract and others had none.
Interview questions [1]
Question 1
Grammar question on whether it's, "What house?" or "Which house?".
recruiter outreach, only 1 interview when i worked there. Asked basic questions about stable internet, and other generic hiring questions for a work from home position. Interview to hire was about 2 weeks.