Customer Service Representative applicants have rated the interview process at RXO with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at RXO overall takes an average of 27 days.
Common stages of the interview process at RXO as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 40%
Background check: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at RXO (Atlanta, GA) in Dec 2024
Interview
easy , 1 phone call 1 video chat w operations manager super efficient and didn’t take too long or were there too many questions . i enjoyed the process none the less
Interview questions [1]
Question 1
what difficult situation have i experienced and how did u move thru it ?
I applied through a staffing agency. The process took 1 week. I interviewed at RXO (Suffolk, VA)
Interview
Had an initial screening interview and was informed the salary was $17.00 per hour with fluctuating shifts including weekends. 1st shift: 7am-3:30pm and 2nd shift: 11am-7:30pm. Both time-shifts include either Tuesday-Saturday or Sunday-Thursday schedules. Stated I needed to be flexible and able to work either shift ask requested. Since the pay rate was too low and the the flexible schedule, I declined the offer.
Interview questions [1]
Question 1
What's One Time You Worked With a Difficult Customer and How Did You Resolve the Situation?
I applied online. The process took 1 week. I interviewed at RXO (Vancouver, BC) in Jan 2024
Interview
They asked about my previous experience, education, English proficiency, and knowledge from their company, ...
I thought I was a good candidate for that position. But unfortunately, I didn't receive a callback.