Quick and easy, took about 15 mins to do. I was asked why I chose racetrac. Explain my customer service experience in detail and what are important aspects of customer Service
Interview was wearing sweatpants. Introduced myself but she did introduce herself. Read a script off her phone. So fake and "plastic" very unprofessional. Humbly I can do better and work around better people
Interview questions [1]
Question 1
Basic typical questions. She was looking at her phone and reading the script.
I applied online. I interviewed at RaceTrac (Kissimmee, FL) in Jun 2017
Interview
Applied for job in Orlando on the computer then got a text the next day. But I had to go to Kissimmee Florida to get interviewed. I made it 10 minutes early and interview was 15 minutes. Very nice lady. She told me would call on Monday or if busy Tuesday. Never got a call back. Sent multiple texts but she is not replying. Its been 5 days from interview. Even trying to get a hold of racetrac on social media.
Customer Service Representative (CSR) applicants have rated the interview process at RaceTrac with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at RaceTrac as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
One on one interview: 40%
Presentation: 20%
Phone interview: 20%
IQ intelligence test: 20%
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