Support Specialist applicants have rated the interview process at Rackspace Technology with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Support Specialist roles take an average of 3 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Rackspace Technology overall takes an average of 24 days.
Common stages of the interview process at Rackspace Technology as a Support Specialist according to 3 Glassdoor interviews include:
Phone interview: 33%
Group panel interview: 33%
Background check: 11%
Personality test: 11%
One on one interview: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Rackspace Technology (London, England) in May 2017
Interview
Telephone interview and then if you pass that you have a face-to-face interview split into two halves: a technical interview with team members and a management interview with a couple of managers.
Interview questions [1]
Question 1
Describe one way in which you have been fanatical.
I applied online. The process took 1+ week. I interviewed at Rackspace Technology (London, England)
Interview
The entire hiring process has been quick, accurate and friendly. The first interview was a phone interview which lasted about one hour. Question were on basic knowledge on a wide area. After passing this interview I had the 1 : 1 interview. This was divided in two parts, the first was to test my technical skills and the second was a general interview made by some technical managers to understand how I was used to work and all the other common question.
Interview questions [1]
Question 1
I don't remember specific questions that stopped during the interview. The guys were all friendly and they made me comfortable.
The process took 4 days. I interviewed at Rackspace Technology (Hayes, England) in Nov 2011
Interview
Brief technical phone interview followed by extensive 1 on 1 interview, a nice personality test/ice breaker to kick things off followed by 90 mins of interview. There were two managers conducting the interview, one seemed to focus on personality traits and competencies for the role, the other seemed to probe for technical skills.
Interview questions [1]
Question 1
You have 3 customers all with similarly urgent requests and you are already in the middle of a maintenance, how do you prioritise the requests?