Step 1 was to submit resume to rackspace.com. After that I was contacted by a full time in house recruiter who was very friendly and qualified me for the position by asking 14 tech questions on the position. After passing the "test" I was contacted by an HR person to schedule a 3 hour interview. This interview process involved six total "rackers", two at a time in back to back to back 1 hour interview sessions. Hour one was lightly technical, heavy on personality filtering. Tests your arrogance, your ability to work on a team, your communication prowess. I was asked to tell them a dirty joke at the end, just to see how i'd react and what I would be willing to say in an interview situation! Hour two was entirely technical - Everything from telnet to SAN layout using whiteboards to demonstrate. Hour three involved meeting the prospective actual team lead & manager to see how the fit might be. Questions like "Do you get enjoyment out of completing 50 tasks in a shift or do you prefer to tackle very difficult projects that take many hours?" Resume was scrutinized, and questions about if hired, where I wanted to be within the company in 5 years type questions. In the end I was made an offer and declined but the interview process was unique, positive and if the pay were better I would of been excited to accept.