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      Raken

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      CSM Interview

      May 9, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at Raken

      Interview

      A one month, 4 part let down. Red flag was that it took a whole month to complete my interview process, just for myself & other candidates to be strung along unfortunately. They even had me provide references, never checked or reached out to them. They lead me to believe my reference check was complete, then moved to the final part of the interview. I understood they were a smaller team compared to other SaaS companies, so I was patient. They were interviewing to pass time, position was still open for weeks, interview questions were very repetitive throughout the whole process and seemed a bit disorganized. I was not buying into the “Bro” culture of it all. The first three parts of the interview were nice, everyone seemed pretty cool and some down to earth. Last interview rubbed me the wrong way, seemed rushed and like the interviewer already had their mind made up. Just beware when investing your time & good luck! :) Hopefully no one else has this same experience. If it does, every “no” is closer to your yes!

      Interview questions [4]

      Question 1

      What do you know about our app?
      Answer question

      Question 2

      Where do you see yourself in 5 years?
      Answer question

      Question 3

      What did your previous KPI’s look like?
      Answer question

      Question 4

      What makes you interested in choosing Raken?
      Answer question
      2

      Raken interviews FAQs

      • Candidates applying for CSM roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Raken overall takes an average of 25 days.
      • Common stages of the interview process at Raken as a CSM according to 1 Glassdoor interviews include:

        One on one interview:  25%

        Group panel interview:  25%

        Phone interview:  25%

        Other:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(11) ;
        2. Sales(7) ;
        3. Customer Success Manager(4) ;
        4. Customer Success(3) ;
        5. Software Engineer(3) ;
        6. Construction Support Manager(2) ;
        7. Sales Development Representative (SDR)(2) .


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      Jobs at Raken

      7 jobs in United States
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      ·
      $94K - $155K /yr
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      Core Market Account Executive
      Carlsbad, CA
      ·
      $70K - $125K /yr
      (Employer provided)
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