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      Ralph Lauren

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      Contact Center Manager Interview

      Dec 2, 2017
      Anonymous Interview Candidate
      Greensboro, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Ralph Lauren (Greensboro, NC) in Aug 2017

      Interview

      Very long and deceptive hiring process. I had three interviews. One with HR, and 2 with Contact Center Managers. I know I was blackballed because I was the top candidate. I was strung along and then after almost 3 months of playing the waiting game, I was told that they were going with another candidate. 3 solid interviews and invited back for 3 rounds and I didn't get the job??? This experience taught me why the company is going through so much chaos and turmoil. They are dishonest and play games. The whole process was a genuine waste of my time. It won't be long before the rest of their stores go out of business for their outdated fashions. This was once a well respected company but I understand why the company is continuously closing stores and getting rid of employees. They're unstable and have no clue how to get back in the game. The candidate selected wasn't even well qualified. straight office politics, favoritism and nepotism.

      Interview questions [1]

      Question 1

      Why do I want to work for Ralph Lauren
      Answer question

      Ralph Lauren interviews FAQs

      • Candidates applying for Contact Center Manager roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ralph Lauren overall takes an average of 24 days.
      • Common stages of the interview process at Ralph Lauren as a Contact Center Manager according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Background check:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(815) ;
        2. Retail Sales Associate(139) ;
        3. Brand Ambassador(128) ;
        4. Sales Professional(71) ;
        5. Assistant Manager(64) ;
        6. Sales Associate/Cashier(63) ;
        7. Manager(59) ;
        8. Sales Assistant(54) ;
        9. Director(47) ;
        10. General Manager(42) ;
        11. Sales(39) ;
        12. Intern(34) ;
        13. Analyst(32) ;
        14. Project Manager(32) ;
        15. Associate Manager(30) .


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      Jobs at Ralph Lauren

      128 jobs in United States
      Sr. Manager DTC Operations & Support
      United States
      ·
      $151K - $165K /yr
      (Employer provided)
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      Assistant Store Director
      United States
      ·
      $150K - $170K /yr
      (Employer provided)
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      Store Director
      Chicago, IL
      ·
      $120K - $165K /yr
      (Employer provided)
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      General Manager
      New Orleans, LA
      ·
      $54K - $79K /yr
      (Glassdoor est.)
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      Assistant Manager
      Los Angeles, CA
      ·
      $75K - $115K /yr
      (Employer provided)
      View job
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